QUOTE(abdul wahab @ Oct 25 2009, 01:29 PM)

i have tried all the formations,different windows,different computers,different players,different languages.
the problem persists and i am sick of it. I have also written to admin but they gave me no reasonable answer and also didn't fix it
Hey abdul!
Try to empty the cache using the following method:
In Internet Explorer
The Tools/Internet Options menu. Click on "Delete..." from Browsing History, then click "Delete Files..." from Temporary Internet Files
In Mozilla Firefox
The Tools/Clear Private Data menu. Select the option "Cache" then press the button "Clear Private Data Now"
In Opera
The Tools/Delete Private Data menu. Click on "Details", select the option "Delete entire cache" and then press the button "Delete"
In Netscape Navigator
The Tools/Clear Private Data menu. Select the option "Cache" and then press the button "Clear Private Data Now"
Also make sure that the cache settings of your web browser are set on automatic. For more info, try to use the browser's help page.
Try to manually delete the temp files from the Windows/Temp folder and from My Documents and Settings/[USERNAME]/Temporary Internet Files if you have such a folder. Or use a program like Disk Cleanup from Windows if you prefer a more simple way.
Reply to us if you have got a better result.